Duck Creek Technologies, Inc.

Duck Creek Technologies Announces New Billing Solution

New billing solution streamlines and automates the billing process while enhancing the customer relationship

Lake Buena Vista, May 17, 2009 – From the ACORD LOMA Insurance Systems Forum, Duck Creek Technologies®, a leading provider of software and services for the insurance industry, announced its new Duck Creek Billing™ Solution. The Duck Creek Billing Solution is a web-based .NET system and is designed to: support the end-to-end billing process for all lines of property and casualty (P&C) insurance; streamline and automate the billing processes; and support and enhance customer relationship strategies. Early adopter implementations are currently underway at Dovetail Insurance Corporation and SUA Insurance.

Duck Creek Billing shares the same next-generation platform as Duck Creek Policy AdministrationTM and Rating Solution. It can be purchased with Duck Creek Policy Administration Solution, as a standalone billing solution or integrated into an insurer’s existing legacy or 3rd party system.

Highlights of the Duck Creek Billing Solution include:

Supports Direct, Agency and Account Bill, for all lines of business
State-of-the-art Web 2.0 user interface and intuitive screen workflow design
Single point of change for plan maintenance
Powerful and flexible rules-based plan configuration engine
Installment plan and receivables scheduling
Support for modern payment methods (e.g. EFT, EBPP providers, credit card, etc.)

Barry Cordeiro, Senior Vice President and CIO of SUA Insurance commented, “We are excited about the opportunity of being able to manage our operation on a single platform which supports both billing and policy administration. Duck Creek Billing Solution allows us to bring our agency partner billing records from other systems onto a single platform—enabling streamlined business process, enhanced customer service and a more cost effective and manageable environment.”

Duck Creek’s Board Chairman, Doug Roller noted, “As insurers strive to respond effectively to today’s consumers and to the market’s heightened service expectations, they recognize that customer service is critical to both customer acquisition and retention. Our new billing solution provides carriers with the ability to offer a consistent and positive customer experience while also taking advantage of the functionality, flexibility, and scalability for which the Duck Creek platform is known.”

ABOUT DUCK CREEK TECHNOLOGIES®
Duck Creek Technologies, Inc., is a leading provider of software and services to the insurance industry, providing next-generation policy administration, billing and rating for the Property & Casualty and Healthcare insurance markets. Duck Creek is dedicated to enabling customers to develop insurance products and to sell and service those products in their chosen markets with unprecedented speed to market, flexibility, reach and quality. Founded in 2000, Duck Creek is headquartered in Bolivar, Missouri, and has multiple offices within the United States, with its affiliate and licensing partner in Europe, the Middle East and Africa, Duck Creek Technologies Europe Ltd., headquartered in London.

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Duck Creek Technologies, Inc.

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