Senior Leadership Team
Steve became Duck Creek’s CEO on June 13, 2008. Prior to this event, he was the company’s Chief Operation Officer. He is responsible for all facets of the business and its overall performance. He also is a member of Duck Creek’s Board of Directors. Steve has substantial general management experience with public and private companies. After serving as a Captain in the U.S. Air Force, Steve began his career with Colonial Life and Accident Insurance Company. He served in a number of key roles and eventually became president and CEO. Steve was a partner and CFO of The Trelys Funds, a venture capital investment group based in Columbia. His previous experience includes tenure as president and CEO of four technology companies, each that had successful exits. Steve holds undergraduate, Master’s and Doctorate degrees in Business Administration. He also completed programs in Competitive Strategy, Corporate Finance, Strategic Marketing and Managing the Information Resource at the Harvard Business School. He is a Fellow in the Life Management Institute. Steve is located in the Columbia, SC office.
John is a co-founder of the company and leads Duck Creek’s Product Management team. John has previously served in other key management roles including Product Development, Platform Development, Insurance Product Development and Customer Support, as well as Operations and Services. Prior to Duck Creek, John served as Vice President of Operations with AMS Rating Services through 1999. He began with AMS in 1987, and held progressive leadership roles in the Micro Magic/AMS organization throughout his 13-year tenure. From his start as a Commercial Lines Developer, John also served as Commercial Lines Manager, Commercial and Personal Lines Product Manager, Development Manager and Site Operations Manager at AMS. Before entering the insurance technology industry, John previously was an educator and coach at the high school and college level. He holds a Bachelor’s degree in Mathematics. John is located in the Bolivar, MO office.
Sam leads Duck Creek’s Professional Services organization which includes all implementation, integration and outsourcing services. Prior to joining Duck Creek, Sam worked for Policy Management System Corporation (PMSC) and later CSC for 22 years. During that time, Sam was a Development Manager for PMSC’s billing system; served as a Professional Services Manager; oversaw the initial development of the Project Directors and PMO organization; and spent several years as a Senior Account Executive in CSC’s Sales organization. Sam holds a Bachelor’s degree in Computer Science with a minor in Business Administration. Sam is located in the Columbia, SC Carolina office.
Greg joined Duck Creek in 2009 to lead the North American sales team and is responsible for sales to new and existing customers. Greg brings to this role 14 years of experience selling and managing enterprise software and related professional service engagements to the worldwide insurance industry. Prior to Duck Creek, Greg was instrumental in Exstream Software’s rapid growth in the insurance industry, which has been recognized as a leader in its category and was ranked #2, of all vendors that sell software to insurance carriers, on Celent’s 2009 Traction Index. Greg holds a Bachelor’s degree in Computer Studies from the University of South Australia and a MBA from the University of South Carolina. Greg is located in the Columbia, South Carolina office.
Michael joined Duck Creek Technologies in December 2005, responsible for the implementation of a rigorous requirements process, iterative development patterns and the creation of the Performance and Scalability lab. In his current position as Vice President of Product Development Michael oversees all aspects of development as well as the technology roadmap for Duck Creek Products. Prior to joining Duck Creek, Michael was Executive Vice President and Chief Technology Officer at Kinetic Corporation in Louisville, Kentucky. In this role Michael was responsible for all aspects of company operations. Michael holds a bachelor’s degree from Southwest Baptist University and the Microsoft Certified Systems Engineer designation. Michael is located in the Bolivar, MO office.
Robin joined Duck Creek Technologies in January 2005. Prior to Duck Creek, she was involved in customer relations, training, budgeting, advertising, and special projects management. During her career at Duck Creek Technologies, she has served in a variety of roles, including a company process improvement initiative,project management for the commercial auto team, and program management for a customer engagement. Most recently she served as Customer Support Manager, overseeing the Account Management and Product Support teams, and closely collaborating withPlatform Support team. Her new responsibilities revolve around improving the entire customer experience. Robin is located in the Bolivar, MO office.
Nancy leads Duck Creek’s Marketing organization including product positioning, branding and messaging. She also oversees Duck Creek’s corporate communications and demand generation activities. Nancy brings more than 25 years experience in the P&C industry to the Duck Creek team. She has worked for several insurance-focused technology firms, including Policy Management System Corporation (PMSC/CSC), ISO and AQS. Nancy’s experience extends beyond traditional marketing to include deep experience with implementation, product support, marketing and partnership management. Nancy holds a BS in Mathematics from Meredith College and is located in the Columbia, SC office.
Eddie Jones joined Duck Creek in March 2010 as Vice President of Corporate Development for Duck Creek Technologies which includes Human Resources, IT, Education, Legal and Global Partnerships. He brings more than 20 years of experience in insurance software strategy development, marketing, and executive management. Prior to joining Duck Creek in March 2010, Eddie worked for StoneRiver as the Sr. Vice President of Marketing & Communications. He has also worked at Computer Sciences Corporation and Policy Management Systems Corporation where he served customers in a variety of roles including Product Manager, Marketing Manager, Sales Specialist, International Sales Support Manager, Product Consultant, and Business analyst. Early in his career, he focused on the opportunities and issues facing the international insurance market and spent three years in Germany developing the European operation. Eddie holds an International Masters in Business Administration from the Moore School of Business at the University of South Carolina and an undergraduate degree from the University of South Carolina. He is on the Advisory Council for USC’s Honors College and he serves as the chair of ITS SC - the Insurance Technology & Services Cluster of Columbia, SC and as chair of the Innovation in Insurance (i3) program at the Moore School.
Board of Directors
Doug is Chairman of the Board of Directors for Duck Creek; he co-founded Duck Creek in January of 2000 and served as the CEO until becoming Chairman in 2008. Under his leadership, the company experienced tremendous growth. He and the other founders continue to play a significant role in Duck Creek's rapid growth and prominence in the insurance industry. With the proven ability to build successful technology companies, Doug's focus is to guide Duck Creek through its growth phases, and to continue to lead the company to deliver market-leading software and services to the insurance industry.
Prior to Duck Creek, Doug founded Micro-Magic Systems in 1981 and served as its CEO. Micro-Magic pioneered the development and marketing of insurance rating software and services to independent insurance agents. Micro-Magic was acquired by AMS in 1986, and became the cornerstone of AMS Rating Services, the largest property and casualty insurance rating organization in the United States. He served as the founding divisional CEO and also served in other key AMS corporate leadership roles until 1996. Throughout his career, Doug has served on numerous business, education, and charitable boards. He holds both a bachelor's degree and a master's degree in English
Steve Hall, President and Chief Executive Officer Duck Creek
Larry Wilson, Member - Founding CEO, PMSC; Partner at FirstMark
Tom Crawford, Member - Chairman, Crawford and Company
Arun Maheshwari, Member - Former Founder and CEO of Fiserv Global Services and CSC India
Larry Lenihan, Board Observer - Managing Partner, FirstMark
Terry Kelaher, Member - Former Allstate Executive
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